Saafir Hale

Networking

802.1X / RADIUS / EAP-TLS · Network Access Control (NAC) · Cisco Meraki (SD-WAN, switching, wireless) · Firewalls · VLANs · VPNs · DNS · DHCP · TCP/IP · SSO

Identity & cloud

Microsoft Entra / Azure AD · Azure (RADIUS/NPS, ADCS) · Microsoft 365 · Intune · Windows Autopilot · Google Workspace

Automation & scripting

PowerShell · Python · Large-scale data migration · Scheduled reporting pipelines

Security

Incident Response · SentinelOne · Wazuh · OpenCTI · Microsoft Defender

Tools & platforms

Cisco Meraki Dashboard · Auvik · ServiceNow · NinjaOne · CloudRadial · Hudu · RMM

Symphona · Smyrna, GA

• Led a 30-location enterprise 802.1X wireless authentication deployment using EAP-TLS, with RADIUS/NPS hosted in Microsoft Azure for centralized, certificate-based network access control.
• Administer 30 Cisco Meraki network environments — firewalls, switches, and access points — troubleshooting connectivity, configuration, and performance issues.
• Standardized zero-touch Windows provisioning across client sites using Microsoft Intune and Windows Autopilot.
• Built Python and PowerShell automation for an ITGlue-to-Hudu migration of 300+ client organizations and tens of thousands of assets — 95% first-pass success, with a reconciliation script recovering the remainder.
• Resolve 200+ security incidents (BEC, account takeovers, malware, phishing) using SentinelOne, Wazuh, OpenCTI, and Microsoft Entra.
• Serve as CloudRadial SME for 50+ VIP clients; recognized SME for Hudu and NinjaOne.

Symphona · Smyrna, GA

• Completed a stalled Auvik-to-CloudRadial network-data migration for 50+ companies within one week.
• Mapped servers, access points, and firewalls onsite and deployed RMM agents across client sites.
• Integrated Google Workspace SSO and authored 750+ knowledge-base articles spanning Microsoft, Google, and iManage platforms.

Western Governors University